Shipping & Delivery Policy

Olfant IT Services and Consulting Extends Its Warm Welcome to You. This Shipping & Delivery Policy outlines the method by which we provide service and deliverable digital products to customers.

1

Delivery Method

At Olfant, all services and products are delivered digitally. Depending on the service you pick, delivery might contain:

Delivery of reports, files, or project materials via email.
Secure sharing in the cloud or using project tools.
Completed software, designs, or digital assets to which you can have access.
Online consultation or virtual project delivery.
2

Delivery Timeframe

The time of delivery depends on the type of service chosen. Typical timelines are as follows:

Consultation Services

Delivered as per the scheduled appointment.

Digital Services (Design, SEO, Marketing)

Delivered according to the agreed project timeline.

Software Development & IT Solutions

Delivered in phases as outlined in the project agreement.

Most of these initial deliverables are provided within the time specified in your proposal or contract. However, the delivery time can be influenced by:

  1. Incorrect or incomplete information provided by the client.
  2. Delays in approvals or feedback.
  3. Technical issues beyond our control.
  4. Changes requested during the project process.
3

Delivery Costs

There are no additional shipping fees; all services are provided digitally. The service fee includes the preparation, handling, and mailing of project materials.

4

Order & Project Tracking

Clients will receive updates throughout the project lifecycle. Once a deliverable is completed, you will receive:

A confirmation email.
Access to the completed files or services.
Updates on project status when applicable.

If there are delays, our team will notify you through email or phone.

5

Tracking Your Delivery

To check the status of your project or deliverables:

Check your registered email inbox for updates.
Review your spam or junk folder if emails are not visible.
Contact our support team if delivery takes longer than expected.

Providing a valid email address ensures the smooth delivery of all project materials.

6

Contact Us

If you have any questions about our Shipping & Delivery Policy or need assistance, please contact us:

Olfant IT Services and Consulting

Headquarters - Jamshedpur

2nd floor, Kaizen Heights, 832109