How to Submit a Complaint
To track an order or report any problem, the Payment ID or Order ID from the payment confirmation email
should be entered.
- You should type your Payment ID or Order ID into the field below.
- Click on the Submit button to proceed.
- Your issue will be checked by our customer support team.
- It may take 1 to 2 days for a response from us after you file your complaint.
You shall receive a confirmation letter containing a reference number as soon as you file your complaint.
You can freely use the reference number to contact them regarding the current status.
Why Contact Us?
- Personalised Support: Every complaint is attended to by a specific customer support
representative.
- Clear Process: Updates are given throughout the resolving process.
Do you have more questions?
Problems and questions in regard to the registration process may also be submitted to us through an inquiry,
and we shall solve them.